Shipping Policy

Turnaround

All orders are shipped in accordance with the notation shown on the product. Any variation will be notified by email within 24hrs of order being placed.

If your order is particularly urgent & you require express delivery, please email our customer service team on support@hicraftgroup.com and we will provide a quote for any additional charge that may apply.

Shipping Rates

The rate charged for the shipping of your order is a flat rate of $15.00+GST if your order is under $200 excluding GST, or free if your order is over $200 excluding GST

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.